webCafé Home Page

Guide for Faculty


 Getting Started with your New Course webCafé Room

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Standard Features

Our standard template for courses includes the following items:

  • The Course Calendar is a place to post exam dates, due dates, and other course events.



  • The Course Materials folder is where students will normally look for your syllabus, slides and other files that aren't in your course pack or text book, although you're free to organize your content using any folder structure you need.



  • The Discussions area can save you time with student questions: answer a student's question there, once, and all of them can read your answer. If you don't plan to answer student questions, the Discussion area can still be used by the students themselves to help each other or to continue class discussion.



  • Project Folders gives students a place to set up file-sharing areas for group or individual projects, along with on-screen instructions for doing so. Since Wharton has so many group project-oriented courses, this feature has made webCafé Classic a popular solution. You may remove this if your course does not have projects (see Basic Procedures).



  • The Links folder is a place to keep bookmarks for other Web sites; we provide a few "default" links, which you may add to or replace with your own links.



  • The Instructor Folder is a private folder for instructor documents and tools; anything there is inaccessible to students. You can also use this folder as a "staging area" for course materials that you do not yet want students to see. You can also reach the Wharton Online Roster from this folder.



  • The Recycle Bin allows you to restore a previously deleted item or to permanently remove deleted items from the room.


Basic Procedures

Here are some of the basic steps for working with webCafé Classic in a course.

Students especially appreciate having exam dates/times, assignment due dates, review sessions, guest speaker events, and other milestones shown in calendar format. Your webCafé Classic room includes a Course Calendar for this purpose.



Use the Course Calendar's new event button to fill out a simple form for posting each event.



In addition to major events, you may optionally set up events for each course session (such as the readings due for a class), although that is not required.

To add a noncopyrighted file-- such as your syllabus, or a presentation slide deck-- to your webCafé Classic room, first go into the folder (such as Course Materials) in which you want the file to appear.




Then click the add file button on the gray toolbar.




This will bring up a screen on which you can click the Browse button to pick a file from your hard drive.



Once you see the filename, highlight it and press the Open button,



then press OK to transfer the file. If you have installed the eRoom plug-in software, you can drag and drop files from your computer to Course Materials or other folders in the webCafé Classic room.

Clicking (with the left mouse button) on any icon or file will display it.



Right-clicking on any icon or file will bring up a pop-up menu of eRoom commands such as Edit, Delete, Access Control, etc.

You can download a copy of a file in webCafé to your computer by right-clicking its filename, then choosing "Save Target As..." from the pop-up menu and choosing to save to any folder on the computer. Note for classroom use: You may want to download a copy of a presentation file to the classroom computer; when doing that, use right-click and "Save Target As.." then choose to save the file to the classroom computer's public folder. Finally, open the public folder through the classroom computer desktop to open the locally-saved file for use in your class.

You may delete any items or folders in the room that you do not wish to use in your course. For example, if you do not want to have a Discussions area (because students might post questions and expect answers from you) or a Links folder, just delete it.

To create a new folder, click the create button,



then choose to create a Folder.



You'll be prompted to give the folder a name and to choose other options, such as inclusion of an optional comments area for the folder. (You will want to avoid the "View and edit files in this folder as a single connected set" option-- that is primarily for technical work.)



You can create folders inside the Course Materials folder, or anywhere in the room, to keep your course content organized in whatever way that makes the most sense for your needs. Also, many instructors create folders for students to share finished versions of papers and assignments with the class (if you need private assignment posting capability, please contact us).

webCafé does not capture and store e-mails you send to students. However, you may send an e-mail to students related to a webCafé posting or other course-related matter in several ways. One of the available options is to use the alert button (shown as a "paper airplane" icon near top right of the page), which brings up a "Choose Members" list allowing you to select any combination of individual recipients or course sections. To reach all students who currently have access to your course's webCafé room, a Students group is also provided in the "Choose Members" list (under "Groups and Roles" for rooms with fewer than 250 members, or shown after you click the Groups button in rooms with more than 250 members.)

 


Once you have selected recipients, a simple e-mail form will appear, which will include the Web address (URL) of the webCafé Classic folder you were viewing at the time you clicked alert. This is a convenient way to send an immediate message drawing attention to a particular file or item in webCafé without the need to attach it to the e-mail message.

Unfortunately, we can't guarantee that your e-mail message will reach all students, in part because students may go over their e-mail storage "quota" or might mis-forward their mail to a problematic outside address. In practice, you can expect your message to reach students who have Wharton accounts, but not the ones who don't currently have Wharton accounts to access the room. As a workaround for this issue, faculty may use the Wharton Online Roster or Penn class e-mail lists. See our Sending E-mail to Students guide page for more information.

Student and TA Access

Students typically locate rooms for courses using either our home page ( http://webcafe.wharton.upenn.edu ) or a student information portal. Thus, there is no need to put the Web address of your room on a syllabus or other handout. In fact, we do not recommend publishing webCafé URLs on paper at this time because of the possibility of technical changes that may affect current Web addresses of course sites.

Enrolled students with Wharton accounts will automatically be given access to the room shortly before the course starts (or immediately if it has already started). Additionally, you may give access to any other user with a Wharton account-- such as a TA, an unregistered student, or a grader or co-instructor-- to the room by clicking members on the top-level folder to display the member list.



That list will have an add button;



after clicking add you can check off names of any Wharton users that are not shown as "deactivated". Once you have checked off the names of users you wish to add, click the OK button, then choose a role (e.g. "Teaching Assistants," "Staff," "Students") for the members.

Our Tutorials section includes more detailed steps for using the member list. If you encounter difficulty, please reply with the names and Wharton e-mail addresses of individuals for whom you would like us to set up access.

Important Notes:

1) IF NON-WHARTON STUDENTS TAKE YOUR COURSE: Iitially, your students who do not have Wharton accounts will not have access to the course and will not be listed in the Members list. To access webCafé Classic, non-Wharton students must first obtain a Wharton computing account. Account application will be available online at http://accounts.wharton.upenn.edu starting on the first day of classes. The requirement to use a Wharton account for webCafé Classic is the same as for all other educational software licensed at the school level, rather than at the University level. Please let us know if you have any questions about non-Wharton user access.

2) IF YOU PLAN TO USE webCafé IN CLASS: For your first logon during a semester, you may be asked to select either "eRoom plug-in software" or "Just the web browser." At this time, the eRoom plug-in is unavailable in the classrooms as it is not designed for use on a shared computer; however, the default on that screen is "eRoom plug-in software." Please choose "Just the web browser" and press OK if you are in the classroom. During the semester you teach, that preference should be remembered in that specific classroom, preventing future prompts in the same room that term (unless there is an exigency requiring rebuilding of the classroom PC).

While we make every effort to keep webCafé Classic available during class times, there may be network problems or other issues that may make webCafé temporarily unreachable. Thus, you will always want to have a "Plan B," such as a diskette or CD-R, for access to any files you wish to use while teaching in class. You can save a file in webCafé to the classroom computer by right-clicking its filename, then choosing Save Target As... from the pop-up menu and choosing to save to the public folder on that computer.



Finally, open the public folder through the classroom computer desktop to open the locally-saved file for use in your class.

Optional Features

If you would like to use any of these optional features that are not included in the standard webCafé Classic template, please e-mail us or submit a Ticket at our Help & Support/FAQs site.

  • The Grade Book provides "columns" for graded items -- exams, assignments and similar deliverables-- and "rows" containing a student's score (numeric, letter grade, or text feedback) for each item. The Grade Book is kept in your Instructor Folder; a student may access her own grades using the "My Grades" link provided elsewhere in the room. The Grade Book does not perform mathematical calculations or submit final grades to your department; instead, it's intended to save you time in compiling scores and communicating results to students securely. Scores entered into the Grade Book can be downloaded to Excel for analysis or to aid in preparation of final grades.

  • For courses that need students to quickly form mutually exclusive project teams, the Project Folders area can be replaced with our Team Signup system. Students can use Team Signup to join a team with just a few mouse clicks; private folder access for each team is set up automatically, and "mailto" links in the Team Signup list make it easy to send e-mail to team members. Team Signup is appropriate when the approximate number of teams and maximum members per team are known in advance; for more ad-hoc project group formation, it's better to use the standard Project Folders. If you would like to use Team Signup, please send the number of teams you want and maximum size per team in your e-mail or Ticket request. (A variation, known as Slot Signup, is available if you just need signups for mutually exclusive options or slots -- e.g. faculty/student meals -- but don't need corresponding group folders to be set up. For courses that go by MBA learning team or MBA Exec first-year study group, ask us about pre-built learning team folders.)

  • Once your course's enrollment has stabilized, you may request creation of private Assignment Submission folders which allow students to turn in papers or projects without the ability to see others' work. You can also privately give feedback, in the form of a comment or a revised file, within each student's private folder. Instead of folders, you can request setup of private Journals (personal discussion areas) for each student. A timed take-home assignment option is available with one week notice.

  • Our new Assessments tool provides self-study quizzes, online homework, surveys and similar outside-of-class-time "question and answer" response assignments.  Reports are available on assignments performance, both for instructors and the students themselves.  With certain question types, automated grading is possible.  

For Further Assistance

At the very top of most webCafé Classic pages, you'll find several links, including these:

  • Use the Home Page link to leave the current room and return to our home page to find other rooms or information.

    Illustration: location of home page link

  • Click Contact Us to pre-address an e-mail message to our support e-mail address.

  • The searchable Help & Support section of our web site will pop up in a new window after you click on Help & FAQs. There, you may:
    • Search for answers to frequently asked questions (FAQs);
    • Use the Self Service tab to browse our help articles and downloads;
    • Use the Troubleshooter to identify problems by category, submitting a help request (Ticket) if needed;
    • Use the Ask the webCafé Team tab to submit a Ticket requesting help, service or information.

  • Click Tutorials to find illustrated step-by-step procedures (like this page).

  • My eRooms (shown underneath the webCafé logo) brings you to a list showing all of the rooms in which you currently have membership. This is another way to leave the current room and find other rooms.

An additional resource for tips on using webCafé is the online help for the eRoom software (on which webCafé is largely based), available wherever a "online help" icon button appears. However, that online help may describe capabilities and features that are not part of Wharton's webCafé Classic service. Unlike the online help, our Help & Support/FAQs area includes articles and troubleshooting resources applicable specifically to the Wharton School.

For further assistance, please feel free to e-mail us or submit a Ticket at our Help & Support/FAQs site.