eRoom Plug-In Setup (first-time setup or upgrade instructions)

The optional eRoom plug-in software enhances your use of webCafé, adding rich-text editing for comments and (in most cases) additional automation of file uploads and downloads. See our plug-in tutorial for more details.

To use the eRoom plug-in, you need to have one of the following browsers:

• Microsoft Internet Explorer 6.x or 7.x (recommended for use with plug-in)
  
• Mozilla Firefox 2.x (supports rich-text editing only in Windows Vista; may also work with Firefox 3)
  

and one of the following operating systems:

• Microsoft Windows XP (with Service Pack 1 or higher)
• Microsoft Windows Vista

Note: The eRoom plug-in cannot be installed in Wharton's public computing labs, classrooms or group study rooms.

To install the eRoom plug-in on your own computer, you must first log in as an Administrator or Power User (or run the installer as Administrator as described in Step 4's Option), then do the following steps:

1. Click here to download a file, ClientSetup.exe, from the Help & Support/FAQs area of our site.
   
   
2. Choose to save the ClientSetup.exe file to your desktop, or to a directory on your computer.
   
   
3. Locate the ClientSetup.exe file you saved and double-click it. (Option: If you are not logged in as Administrator, right-click the ClientSetup.exe program and choose Run as Administrator.) Installation will start; during the installation, it is OK to give your permission (choose "Yes" or "OK") to questions which may arise during the installation.
   
   
4. After the eRoom installation program finishes, reboot your computer. While a reboot may not be required at this point, it's strongly recommended -- in part to help with the next step, and also because an immediate attempt to use the plug-in may result in being asked to install it again (particularly if you used Run as Administrator in Step 4, rather than installing while logged in with your Administrator or Power User account).
   
   
5. Check your firewall settings to make sure that ERClient7.exe is allowed to use your Internet connection.  (Some firewalls will either do this automatically or will ask you for permission during the next step.)
   
   
6. Go to your My eRooms page. Press my member info to make sure the "Use eRoom plug-in software" checkbox is active, then click the OK button near the top of the Member Information page. You may be prompted with a question about whether you want to use the plug-in and trust the webCafé site; answer Yes to this.
   
   
7. Optional step for Windows Vista (not needed for Windows XP): If you would like to enable drag-and-drop of files and folders between webCafé and your computer, perform an additional configuration step for Internet Explorer 7 described in this Help & Support/FAQs article.

The eRoom plug-in software should now be active. If your plug-in did not become active, or if you need more information about plug-in activation, consult this article from the webCafé Help & Support/FAQs.