eRoom Plug-In Setup
The optional eRoom plug-in software enhances your use of webCafé,
adding rich-text editing for comments and (in most cases) additional automation
of file uploads and downloads. See our plug-in
tutorial for more details.
To use the eRoom plug-in, you need to have one of the following browsers:
- Microsoft Internet Explorer 7.x or 8.x
- The plug-in does work with IE 6.x, but we do not recommend or support
that browser.
- Mozilla Firefox 2.x or 3.x
and one of the following operating systems:
- Microsoft Windows XP (with Service Pack
1 or higher)
- Microsoft Windows Vista
Note: The eRoom plug-in cannot be installed in Wharton's
public computing labs, classrooms or group study rooms.
First-time setup
To install the eRoom plug-in on your own computer, you must first log in
as an Administrator or Power User (or run the installer as Administrator as
described in Step 4's Option), then do the following steps:
- Click
here to download a file, ClientSetup_7.42.exe, from the Help
& Support/FAQs area of our site.
- Choose to
save the ClientSetup_7.42.exe file to your desktop, or to a directory
on your computer.
- Locate the ClientSetup_7.42.exe
file you saved and double-click it. (Option: If you are not logged
in as Administrator, right-click the ClientSetup_7.42.exe program
and choose
Run as Administrator.) Installation will start; during the installation,
it is OK to give your permission
(choose "Yes" or "OK") to questions which may arise during
the installation.
- After the eRoom installation program finishes,
reboot your computer. While a reboot may not be required at this point,
it's strongly recommended -- in part to help with the next step, and also
because an immediate attempt to use the plug-in may result in being asked
to install it again (particularly if you used Run as Administrator in
Step 4, rather than installing while logged in with your Administrator or
Power User account).
- Check your firewall settings to make sure that ERClient7.exe is
allowed to use your Internet connection. (Some firewalls will either
do this automatically or will ask you for permission during the next step.)
- Go to your My
eRooms page. Press my member info to make sure the "Use
eRoom plug-in software" checkbox is active, then click the OK button
near the top of the Member Information page. At this point, if you
are prompted to "Update the eRoom plug-in software", ignore
that prompt. Instead look for a question at the top of the webpage, but
below the browser address bar and toolbar buttons (in Windows, this bar appears
in yellow and asks "This
website wants to run the following add-on: 'eRoom Client 7.42' from 'EMC
Corporation.' If you trust the website and the add-on and want to allow it
to run, click here..."; Firefox uses a different
wording). Choose Run Add-On or Yes to give the plug-in your
permission to run inside the browser.
- Optional step for IE running on Windows Vista only (not needed for
Firefox or Windows XP): If you would
like to enable drag-and-drop of files and folders between webCafé and
your Vista-based computer, perform an additional configuration step for Internet
Explorer described in this
Help & Support/FAQs
article.
The eRoom plug-in software should now be active. If your plug-in did not
become active, or if you need more information about plug-in activation,
consult this article from the webCafé Help & Support/FAQs.
Upgrade instructions (if you already had the plug-in installed previously)
Perform steps 1-4 above; if you had previously uninstalled the plug-in, you
may also need to do step 6.
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All rights reserved.